Biznes Fakty
The Polish Post has established cooperation with Temu
Poczta Polska is initiating a partnership with the Temu e-commerce platform, the state postal service revealed in a press statement. It noted that packages will be delivered to more than 22 thousand pickup locations, including well-known retail chains across the nation.
„The collaboration is intended to enhance service quality, boost the reliability of the logistics system, and ensure delivery coverage across the country, ultimately leading to improved customer satisfaction with the services provided by both entities,” stated Poczta Polska.
The post office will deliver packages from Temu to over 22 thousand pickup locations
The national operator will manage sorting, processing, and delivery of parcels to over 22,000 pickup locations (including the most prominent retail chains like Żabka, Arhelan, Lewiatan, Delikatesy Centrum, ABC, Groszek Euro Sklep, and Duży Ben).
„Poczta Polska’s logistics adhere to stringent performance standards, such as same-day order processing and providing complete process support during peak times,” the statement elaborated.
shutterstock_2287644363 T. Schneider/ShutterstockLast winter, Temu introduced its Local-to-Local model in Poland to promote local businesses selling on the platform. The goal is to source and ship 80 percent of its European sales from local warehouses. Temu serves as an e-commerce platform that links consumers with manufacturers, brands, and business partners. It operates in over 90 markets globally.
This fast-fashion platform
Temu is an international e-commerce platform that connects consumers with millions of manufacturers, brands, and business partners. It functions across more than 90 markets worldwide. According to a report by the BBC last week, profits for Temu’s parent company fell by forty-seven percent in the first quarter of 2025. The CEO of PDD Holdings indicated that the trade conflict between the US and China „has exerted considerable pressure on consumers.” He attributed the profit decline to several factors, including changes in customs tariffs.
ISSUES IN POLAND >>>
The President of the Office of Competition and Consumer Protection has filed charges against the Irish company Whaleco Technology Limited, which is responsible for sales via the Temu service in Poland. The allegations pertain to the misleading presentation of promotional prices. An examination of the Temu website and mobile application conducted by the Office revealed that customers may not always be aware of the actual extent of the promotions. It was determined that the company does not consistently provide the price from 30 days prior to the promotion or does so inaccurately.
As emphasized by the Office, the price from 30 days ago displayed on online platforms may be shown in percentages, numbers, verbal phrases, or graphical indicators, such as „sale,” „cheaper,” „promotion for…,” by striking through the price or listing various prices. The platform may choose any format, but it must be clear – it was pointed out.
